People first, Technology last. That's the Sharma Analytics mantra. We know it sounds strange to hear technology consultants to say it.
Your organization's "Operations Stack" is People > Process > Data > Technology. Check out our Founding Partner's explanation.
It's a strange thing for technology consultants to say, but...
You build software for people to use
Software has to automate the proceses you've put in place
Software has to track the data that's important to your organization